ABOUT ORDER

FREQUENTLY ASKED QUESTIONS

Do I have to be a member to place an order?

You do not have to be a member to place an order. You can complete your shopping by selecting the "continue without membership" option on the payment page.

Can I pay by credit card in installments?

Installments up to 12 months are available for Axess, Bonus, Maximum, Advantage, Cardfinans, World and Paraf cards.

Can I order from abroad?

Yes, you can order from our website abroad.

Is delivery possible on public holidays?

Delivery is not made on days other than business days.

Can I receive my order on the same day?

Within Istanbul, you can receive your order on the same day if you cover the special courier fee. Courier costs vary depending on the region.

ABOUT CANCELLATION & RETURN & EXCHANGE

FREQUENTLY ASKED QUESTIONS

How can I cancel my order?

You can cancel your order before it is delivered to you. You can cancel your order by sending your order number and cancellation request to info@minswimwear.com.

What are the return and exchange conditions?

Due to hygiene conditions, swimsuits and bikinis are for personal use and therefore are not suitable for return or exchange. Legal details on the subject Distance Sales Contract You can reach us from [see.article11. Products for which the right of withdrawal cannot be exercised] Before being sent to you, the products are subjected to hygiene and quality control, recorded and sent to you. If the product is defective, you can create a return request within 15 business days from the date of delivery by sending your order number and photos of the defective product to info@minswimwear.com. You can then return the item free of charge via Yurtiçi Kargo.

How long does it take to receive a refund after completing the return process?

The refund for returned products will be processed within 7-10 business days in the same manner as the original payment.

For any other questions, comments, or suggestions, please contact us through the communication section or by sending a message to info@minswimwear.com.

CONTACT US

    CONTACT

    Phone: +90 543 314 64 95

    Address: Hasanpaşa Mah. İkbaliye Sok. No:9 Kadıköy/İstanbul