CONSUMER RIGHTS, WITHDRAWAL, CANCELLATION, RETURN CONDITIONS
General information
If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.
Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
Shipping costs, which are product shipping costs, will be paid by the Seller unless otherwise stated.
Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the promised time. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered complete and in accordance with the specifications specified in the order and with documents such as warranty certificate and user manual, if any.
If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 business days after learning of this situation, and return the total price to the Buyer within 14 (fourteen) business days.
If the Purchased Product Price is Not Paid:
If the Buyer does not pay for the product he purchased or cancels it in his bank records, the Seller's obligation to deliver the product ends.
Purchases Made with Unauthorized Use of Credit Card:
After the product is delivered, if it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer will return the contracted product within 3 days, at the expense of the BUYER. must return it to the SELLER.
If the product cannot be delivered on time due to unforeseen reasons:
If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The buyer may request to cancel the order, replace the product with a similar one, or postpone the delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 (fourteen) days from the date of cancellation. If the Buyer has made the payment by credit card and cancels it, the product price will be refunded to the Buyer via the bank or intermediary payment institution within 14 (fourteen) days at the latest after this cancellation.
Buyer's Obligation to Check the Product:
The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. A copy of the invoice with a completed return form must also be returned along with the product.
Right of Withdrawal:
BUYER; Within 14 (fourteen) days from the date of delivery of the product purchased to him/her or to the person/organization at the address indicated, he/she may exercise his right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any justification, provided that he notifies the SELLER via the contact information below. Situations in which the right of withdrawal cannot be exercised are stated in detail further down the page.
Contact Information for Seller's Right of Withdrawal Notification:
Company Title: MIN GİYİM VE TEKSTİL VE TİCARET ANONİM ŞİRKETİ
Tax Office: KADIKÖY VD / 6211169892
Address: HASANPAŞA MAH. İKBALİYE SK. EXAMPLE APT NO: 4 İÇ KAPI NO: 4 KADIKÖY/ İSTANBUL
Email: info@minswimwear.com
Duration of the Right of Withdrawal:
BUYER has the right to withdraw within 14 (fourteen) days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. The right of withdrawal period begins on the day the BUYER or the third party designated by the BUYER receives the goods. However, the BUYER may also exercise his right of withdrawal within the period from the establishment of the contract to the delivery of the goods.
In determining the period of right of withdrawal;
- a) For goods that are subject to a single order and delivered separately, the day when the consumer or the third party designated by the consumer receives the last good,
- b) For goods consisting of more than one piece, the day on which the consumer or the third party designated by the consumer receives the last piece is taken as basis.
Use of the Right of Withdrawal:
"The product delivered to the third party or the BUYER must be delivered complete and undamaged, along with the invoice with a completed return form, the original box, packaging and standard accessories, if any. All responsibility during the complete and undamaged delivery of the product to the SELLER belongs to the BUYER.
If the invoice of the product to be returned is a corporate invoice, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of institutions will not be completed unless a RETURN INVOICE is issued."
Return Conditions:
The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER within 14 days at the latest after receiving the notice of withdrawal.
If the value of the goods decreases or the return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault. However, the BUYER is not responsible for any changes or deteriorations that occur due to the improper use of the goods or product within the right of withdrawal period.
If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
Products for which the Right of Withdrawal cannot be exercised:
Goods prepared in line with the BUYER's request or clearly personal needs and which are not suitable for return, are in danger of deterioration quickly or are likely to expire, must be returned if the packaging is opened by the BUYER after being delivered to the BUYER, in accordance with the relevant Legislation (Distance Distance) in terms of health and hygiene. Products that are not suitable in accordance with Article 15/d of the Contracts Regulation; underwear pieces, swimsuit and bikini pieces, products sold as sets, make-up materials, disposable products, products that mix with other products after delivery and cannot be separated due to their nature, goods related to periodicals such as newspapers and magazines, except for those provided within the scope of the subscription agreement, In accordance with the Regulation, it is not possible to return services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER. . In addition, it is not possible to exercise the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires, in accordance with the Regulation.
Cosmetics and personal care products, underwear products, swimsuit bikini pieces, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) must be returned in unopened, untested and intact packaging. and they must be unused.
Default Event and Legal Consequences
BUYER accepts, declares and undertakes that in case of default when making payment transactions by credit card, he will pay interest within the framework of the credit card agreement between the cardholder and the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.
Payment and Delivery
You can benefit from online single payment or online installment opportunities for all your credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.